Multichannel Order Management Market Size Worth USD 5.50 Billion in 2030 – Emergen Research

Streamline your inventory management and warehouse operations with IMS and WMS solutions. Drive revenue growth with advanced features and integrations.

The global Multichannel Order Management (MOM) market size is expected to reach USD 5.50 Billion at a steady revenue CAGR of 9.4% in 2030, according to latest analysis by Emergen Research.

The term “multichannel order management” (MOM) describes the procedure for organising and completing orders from numerous channels, including social media sites, physical stores, and online marketplaces. It entails making sure that order processing, inventory control, and shipment logistics are accurate and effective. In recent years, as more companies adopted Omni channel strategies to connect with customers across various touchpoints, the MOM market has expanded quickly. Retailers are investing in MOM solutions to improve customer service and optimise operations as consumers want seamless shopping experiences across channels.

Customer service is a current trend in the industry, so internet businesses can efficiently make sales in a number of methods. Due to a multi-channel e-commerce system, this sales staff offers the best customer service. Through websites, social media, and live chat, the online platform connects customer inquiries and swiftly identifies a solution. Customer support comes first regardless of the business plan, whether it be offline or online, and this includes both the e-commerce business model and the customer’s attention. Consumer feedback is encouraging for creating e-commerce and growth strategies for businesses. Up to 2025, the current trend is anticipated to continue.

Globalisation and cross-border trade trends are other factors driving the MOM industry. Businesses must manage orders and inventory across numerous nations and currencies when they grow into new markets. MOM solutions can assist in streamlining these procedures and lowering the possibility of mistakes and delays. But the MOM market also faces a number of difficulties. The difficulty of integrating and synchronising data from many sources and systems is one of the major challenges. This calls both specialised knowledge and cutting-edge technology, which can be costly and time-consuming to deploy.

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The requirement to balance inventory levels and fulfilment costs across several channels is another difficulty. This calls for the ability to optimise shipping and fulfilment methods based on consumer preferences and delivery costs, as well as real-time visibility into inventory levels and demand trends. The advent of Omni channel commerce, the adoption of cloud-based solutions, and the rising demand for real-time data analytics all contribute to this increase.

Modern retail and e-commerce operations must include multichannel order management. MOM solutions will be necessary for managing orders and inventory across numerous channels and systems as organisations work to fulfil the expectations of a more connected and globalised marketplace. Even though the MOM market has difficulties including inventory management and data integration, the industry is anticipated to expand due to the rising use of cloud-based solutions and real-time data analytics.

For instance, Order Management System (OMS) distributes orders to the best warehouses and selects the least expensive delivery alternatives using inventory management algorithms, which improves stock level administration and monitoring. During the phases of inventory management and fulfilment, an order management system (OMS) delivers information needed for picking, packing, shipping, and tracking duties. E-commerce and multichannel stock management software instructs users on how to handle specific stock items and where to store stock (fragile, flammable, etc.) in addition to automatically providing insights into product information. Utilising inventory tracking software may improve the efficiency of tracking sales, adding new items to inventory, and updating stock levels. By automatically tracking stock levels and sales information for each item, it also makes it possible to develop data-driven insights.

Multichannel Order Management Market Segmentation:

The IMS and WMS market comprises three key components: software, services, and hardware. Of these, the software segment is expected to lead in terms of revenue share over the forecast period. This is due to the increasing adoption of cloud-based IMS and WMS solutions, which offer advanced features such as real-time inventory tracking and analytics.

In terms of vertical outlook, the retail, e-commerce, and wholesale segment is expected to account for a large revenue share over the forecast period. This is due to the rise of omnichannel commerce and the increasing demand for real-time inventory visibility among retailers and wholesalers. The manufacturing segment is also expected to grow significantly, driven by the need for efficient inventory management and supply chain optimization.

In terms of deployment mode outlook, the on-premises segment is expected to account for a large revenue share over the forecast period. This is due to the security and control advantages offered by on-premises IMS and WMS solutions, particularly in industries with strict compliance requirements such as healthcare and finance. However, the cloud segment is also expected to grow rapidly, driven by the increasing adoption of Software-as-a-Service (SaaS) and cloud-based IMS and WMS solutions, which offer greater flexibility and scalability.

The report also provides a regional analysis of the market, with a focus on North America, Europe, Asia Pacific, Latin America, and Middle East & Africa.

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Some Key Highlights from the Report

·        The software segment is expected to lead in terms of revenue share in the global market over the forecast period due to the Inventory Management Software (IMS) and Warehouse Management Systems (WMS) market has been growing rapidly in recent years, with businesses seeking to improve their inventory management processes and streamline their warehouse operations. SkuVault, a leading U.S.-based provider of IMS and WMS solutions, has been at the forefront of this market, offering a range of advanced features and integrations to help businesses optimize their inventory and warehouse management.

·        The retail, e-Commerce, and wholesale segment is expected to account for large revenue share over the forecast period due to the IMS and WMS market is driven by various factors, such as the rise of e-commerce, globalization, and the need for real-time inventory visibility. The retail, e-commerce, and wholesale segment is one of the major end-users of IMS and WMS solutions, accounting for a significant share of the market revenue.

·        On the on-premises segment is expected to account for large revenue share over the forecast period due to the IMS and WMS market comprises two deployment models, namely on-premises and cloud-based. While the cloud-based deployment model has been growing rapidly in recent years, the on-premises segment is still expected to account for a large revenue share over the forecast period.

·        The IMS and WMS market is geographically segmented into North America, Europe, Asia-Pacific, Latin America, and the Middle East and Africa. Among these regions, North America is expected to account for the largest revenue share during the forecast period.

·        Some major companies in the global market report include IBM, SAP, Oracle, Salesforce, Inc., HCL Technologies Limited, Zoho Corporation, Pvt. Ltd., Brightpearl, Block, Inc., Selro Ltd., and Linnworks.

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